Axpress pioneered express distribution service in India in 2002. Axpress first started operations between Delhi and Pune. After in-depth planning, Axpress launched its operations in all four regions - East, West, South & North in the generic cargo segment. Axpress business model is different , it choose to focus on the customers needs right from beginning of process to get the material consumed - time bound, point to point delivery. Axpress never operated the transport vehicles on it's own from the beginning itself, instead we developed the Business Partner concept of “Associates”, thus giving rise to a team of entrepreneurs who were independent business partners of Axpress. The name Axpress was decided after brain storming to prove the class & level of our services “A - class”. During this time, to keep itself on its toes, Axpress kept revisiting its basic value proposition - service delivery. In 2002, Axpress @web was launched and which in place on these words to equipped its front office with the information to tailor its response to individual customer requirements at one click – shipments tracking, service quality, complaints and more. Providing vital information to keep customers focused on their core business, Axpress implemented 24x7 call response to understand and manage customer expectations, plan cargos, shipments & routes.
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